Background & Business Context

E Cars is a leading provider of rental car solutions to corporates in Bangalore, the Silicon Valley of India. They have over 2000 B2B clients and known for their On Time Services, Safe Journey, Personalized Care & Professional Chauffeurs

While they were going out of their way to serve and delight their customers, the backend systems were clearly pulling them down as they were using a 3rd party software with limited features for maintaining bookings, clients, vehicles, drivers, packages etc.

Invoicing, Billing and payment reconciliation were hard to manage and to keep track of outstandings was becoming a nightmare.

Solution

We provided them with web and mobile based on following features:

• Centralized data repository to maintain vehicles, drivers, vendors, internal staff etc.
• Relationship based pricing & packages to individual vendors and cab owners cum drivers
• Mobile apps for the users to book the cabs pan India
• Reconciliation of payments related to single / multiple trips
• Mobile apps for the drivers to accept the trips, start and complete the trip.
• Automated billing, invoicing & client alerts and notifications.
• Credit checks & enforcement, bills receivables & payments management with instant controls.